New Account!
Today, we started the training for the new account. It’s still the same company I indirectly started working for. I’m pretty sure some people have heard about it, but I won’t mention it on my blog. I don’t really want to get in trouble. I’ll throw in some hints though.
Anyways, like I said, the training started today. We will be undergoing a two-phase training. The first phase is only for 4 days and after that, we’ll be taking in calls already.
It’s not the usual technical support thing. We’ll also be handling some billing and sales as well. The processes are so tedious as well. Not to mention the crappy CRM software. It’ll just take some getting used to… again.
At least I got my promotion before this started. There’s also this big possibility to have a normal life with this account–i.e. a day job. Career opportunities will also be rampant. This account is aiming for a rapid expansion and they are going to prioritize the ones who have been in the previous account under the same company. So, yes, I’d be included. Since the account will also be in the soon-to-be-completed center nearer my place (from usually 1.5 hr travel to 15 minute travel), it will be a good deal.
It seems like working in a call center is one of the most popular jobs in the country right now. It’s a shame, and it’s really sad, but with better opportunities and a higher salary, it would really be a choice for some people.
Had I happened to stay as a teacher (assuming I really, definitely, absolutely, wanted to be one), I wonder when I will be regularized? I wonder when will I be promoted? I’ll have to earn a post-graduate degree to even step up. *sigh* Life.
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Posted: September 18th, 2008 01:43 | Life, Work.
Comments: 3



Mi is a 20-something-year-old tech support agent, wanna-be singer, wanna-be musician, frustrated photographer without a camera, blogger, observer, weirdo, and 













