MMMiii!

~ Say it out Loud! ~


Month: July, 2009

Escalations Team

escalations-team

Starting tonight, I am officially part of the Escalations Team at work. I work as a tech support representative, by the way, and although we are the help desk of our client, not everyone knows everything and agents also need assistance. There are also times when a customer just demands for a supervisor for reasons that are out of our control as a Tier 1 agent. Before, as just one team handling both of these, and the center realized that it’s too much for one team, I guess. So the Escalations Team was born.

Our job would now involve supporting agents, mainly, with their questions and their escalations. Ohhh.. just imagine… 8 hours a day of just taking in calls from irate, or frustrated, or livid customers. Or 8 hours of supporting boneless agents who can’t think for themselves even with all the information that is available to them.

We did some dry runs today for only a couple of hours and I am not pleased to say that I am utterly exhausted. My head is pounding and I’m just ready to sleep now. Should I start checking on insurance quotes in case I implode? or start running amok? or just get myself run over by a bus or something?

It’s not a promotion, but we will not be allowed to go home early anymore and I can go on Over Time as long as I want … if I want… at least that’s what they’ve told us so far. Since I won’t be going on half-day anymore, I’ll start to earn my full salary with the 20% night differential. I’ll be earning big bucks starting today! LOL.

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Free Online Storage and Backup

free-online-storage-and-backup

There are now a lot of websites offering free online storage, it seems. There are some that also automatically back up specific folders that you want to never ever lose files from. Some, just for additional storage so file sharing will be easier.

With my unstable computer and online life right now, I want to back up my essential files all the time. Sure, I have an external hard drive, but anything could happen to that. Mostly, I just use it for music and anime. I currently have 2 real-time free online backup programs that ensures me that I have these files safe and I’ll never lose them. And I have another that does a weekly backup. I’m paranoid, yes, but after losing so much when my desktop just died, I don’t really want to risk it.

Do you use an online storage and/or back up program? If yes, what?

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Thinking ahead

thinking-ahead

A good friend of mine were hanging out and she asked me about my plans for the future. After rolling my eyes for a few seconds I decided to listen to what she had to day. Turns out that she just got herself some insurance and she explained to me how it worked. So I asked her: Where do I getfree insurance quotes? She told me, that despite the crisis hitting different parts of the globe, she still believes in insurance.

Which leads me in to thinking: Should I start investing in the future as well? The only type of insurance I am interested in is the retirement thingie. I will still have to consider my options nonetheless.

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“If You’re Filthy Rich and You’re Still Ugly…

if-youre-filthy-rich-and-youre-still-ugly

…Then something is really wrong with you.”

That’s what Mama said today. We were talking about how this certain relative of ours was totally ugly (yeah, we used to pick on her a lot when we were kids. Even our other relatives thought so) and now she looks a lot better. “The things money can do…” she says.

I didn’t really want to comment, since I’m not that pretty myself. I’m fat with gapped teeth and I look like a Panda-themed Flubber. I was checking some dentist sites and came across this Plano Dentist site and I wish I had the money to get my teeth fixed. It’s really one of things about my body that I’m really conscious of.

Well, when I become rich enough, and I’m still ugly, that means I’ve accepted myself.

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Advanced Preparations

advanced-preparations

A couple of days ago, I asked Jennie if she wanted a set of Dong-A Gel Pens for Christmas. I wanted to get it for myself as well… Well, I want to buy it. So I figured I’ll just buy it for someone so I could tell myself that I bought it. I have that habit sometimes. I buy something but I don’t really want it, but I really want to buy it.

Lori’s birthday is also coming up soon and she’s emailed us her reminder already. I’ve filed for a leave for the 1st of August, but I don’t know yet if it will get approved since I’d be in the Escalations Team by then. I should’ve planned for this ages ago and filed for it long before. Maybe I’ll file for Sara and Sarah’s birthdays as well.

What else do I need to prepare for? I wonder if I should prepare for Halloween parties as well. Maybe ready myself a costume. I’ve never received Halloween invitations my whole life though. But who knows? My network of acquaintances keeps on growing and growing. I’ll need to look for a white blanket again.

And for Christmas! I haven’t sent Christmas cards to my friends all over the world for 2 years now! This isn’t good. I’ll have to collect addresses again though. If I start now, maybe I’ll make it in time?

Will these preparations be advanced enough? Probably. But I’m lazy enough to procrastinate.

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Pets

pets

Recently, I’ve been wanting to have more pets. I know that currently there already 8 dogs here at home, but I feel like wanting a cat too. I don’t know what kind of cat, but a cat. And no, it’s not to breed it for doggy food later on.

Last time I went to Japan Home, I was looking at the kitty toys and I was thinking how nice it would be to have a cat too. Yu said cats are a lot better than dogs. For one thing, they can clean themselves. When Taba gets so messy, I have to give him a bath.

One of the things I worry about though is if I buy cat supplies like cat food and stuff, will the cat eat them? For a time, I kept buying doggie treats and stuff and the darned furry animals never appreciated my effort.

I won’t be getting a cat anytime soon. I’m just wanting one. I want so many things. *sigh*

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Bed Weather

bed-weather

The rainy season is here again. Quite a delayed reaction coming from me, but because of the rain, I just want to be ultimately lazy. Regarding my work, I’ll be moved to a different unit or team with a different job description. It’s not a promotion, but since I won’t be able to go on half-day once I get transfered to that team, I guess I’ll be earning more and I could think of it as a promotion of sorts.

I spoke with one customer last time regarding the weather. Yes, asking about the weather is kind of taboo since we don’t really know what’s the weather like in every state, but if they ask, we answer. The woman is from Florida and she was talking about how uncomfortable the weather was lately, but she didn’t tell me not to actually go and try to visit Florida one day. There are some Florida vacations that I might find interesting. I told her that I’d think about it since I do plan to do some traveling one day.

Another customer from Houston told me that it’s been raining a tad too much in the area. She said that she felt that the rain they’ve been getting for the past couple of days is as much as the rain they had in the past 5 years combined. She was sneezing and sniffing and coughing through out the call. ah well.. i did wish her to get well.

Well… I should get going now and get back in bed. This kind of weather is best enjoyed in bed.

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Facebook Games … again

facebook-games-again

I don’t really know what triggered this. Lately I’ve been going on facebook more and playing more games on it. I wrote about me playing some games on facebook about a year ago. And the funny thing is now, I’m not playing those games anymore. Currently, the games I play on facebook now are Restaurant City, Biotronic, Typing Maniac, Who Has the Biggest Brain, Bejeweled Blitz, and just yesterday, Mafia Wars.

Recently, I find myself checking these games every now and then, and then I’ve also been checking status updates now. Before I didn’t really bother. I couldn’t care less. A couple of days ago, when I went to Quiapo, I subscribed to Globe’s Surf All Day on facebook for P20 for 24 hours. Even though I could check facebook when I get home, even though there’s hardly anything you can do on the mobile version of facebook except check status updates, I still went ahead and got it. And I probably really just used it 4 times, about an hour each. The 4th time, I just forced myself to use it again before it expired because it would be a waste (even though it was really a waste to begin with).

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VGH = Voluntary Go Home

vgh-voluntary-go-home

For the past 2 months, I’ve been going home early. At work, we call it VGH or Voluntary Go Home. We get to go home early, and we only get paid for the hours rendered. So for example, I only worked for 4 hours, I only get paid for that 4 hours. And since we get paid on a bi-monthly basis, we get a deduction instead. Since I lost 4 hours, I have a deduction worth 4 hours. Instead of getting more money because of the 20% night differential, I lose that altogether.

Well… I don’t really mind much. To be honest, I’ve been feeling a lot healthier lately. I’m not that stressed and I’m pretty well rested. We’ve been joking around at work that we’re like part-time workers, because as soon as VGH is offered, we’re always taking it. It’s not that I don’t want to work, but if given the chance to rest more, I’d take it. Once I go up the ladder (LOL! As If), there won’t be such as thing as VGH anymore. It will always be Voluntary Over Time Without Pay.

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Mi Goreng Rendang

mi-goreng-rendang

I just had this for breakfast
Mi Goreng Rendang

I ate that over 3 hours ago in my air-conditioned room, and I can still smell it in the air. I’ve sprayed Lysol and Lavender-scented air freshener, and I’ve put some lavender oil on the oil burner and I can still smell it. It’s like the scent clung on the sheets.

Don’t get me wrong. I love this flavor of Mi Goreng by Indo Mie. I really do. I love its smell. I love its taste. But I don’t like the smell of it clinging onto my skin and hair. And speaking of noodles…

AAaarrrghh I hate noodles again. I know it’s carbohydrates, and I know that this junk just makes me fatter. Instead of taking some fat burner pills I keep chomping on noodles. But hey! it’s been a while since I last had noodles. Maybe … like 3-4 days ago.

No… I’m not complaining about my weight again. I’m not. Really.

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