MMMiii!

I’m not sure if everyone knows, but I’m saving for a trip. Maybe Japan or Hong Kong, but Japan is #1 on the list. And I plan to go there during the off-peak season wherein the tickets are on roundtrip for the price of one way. It’s cheaper and more fun that way rather than going during the tourist season.

It’s like buying Christmas cards and wrappers during August, or buying swimwear in December (Australia and New Zealand not included). It’s like buying fireworks after Chinese New Year, or Chinese milk after this melamine fiasco.

Buying or doing things when not most people would be doing it is more convenient and economical. Don’t you think so?

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Tired.

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Lately, I’ve been checking out ukay-ukays (if I’m out during daylight) for handbags.

Yes, the girly handbags. I want to buy at least one. My sense of fashion is awful and the price really has to match. So until now, I still haven’t been able to buy one for myself.

And then Sarah sent me the invite for Handbag Planet’s launch on October 15 for free handbags. They’re going to be giving away 24 handbags in 24 hours on that day–absolutely free. No shipping and handling. It doesn’t even mention anything if you need to be in a certain country to avail of it. Wouldn’t it be nice to have one of these trendy bags for free?

I would! I really wish I would win. I saw one bag that I really liked and even if I don’t win it, if the price is right, I might seriously consider getting it. Or I’ll be looking all over the discount stores for something like it.

Sign up anyways! Won’t lose anything, might gain something!

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When I started in my first account, I dreaded coming in to work each and every day. I dreaded pressing Auto-In each and every time. And I tortured myself by coming in to work early and face the fear of taking in calls. I told myself, “I’m going to give myself until my 4th month, just until the bond is over. And if I really don’t like it, I’m going to quit.”

I don’t know when I started liking my job. Sure enough, by the time I got regularized, I was really enjoying it. Thinking back, I was the type of person who never has confidence at all. I would somewhat know what I was talking about. The tools were good enough and would guide me.

Now, I seriously hate it. On this new account, we’re all newbies. I find myself not going and asking questions because they tell me “I don’t know” or “I’m not sure” or someone tells me one thing and another person another thing. The Tier2s and the QSPs and the TLs became what they are because of their mastery of the account, or they would really know what they’re talking about, they will be able to help. But now, for some reason, I don’t want to trust anyone. I can’t trust anyone. Because no one really knows anything. At least, that’s the feeling that I get.

Each and every time I press Auto-In, I shake with fear. Not because I’m not confident enough, but I don’t know anything. I don’t know a thing about wireless. There’s no streamlined process. There’s no process flow. I’m always LOST! I don’t know what to do! I was crying after my shift today because of the frustration. It seemed that all the wireless calls I received today were unresolved because I didn’t know what I was doing. And I really didn’t.

I want to just give up. I want to up and go, leave for nearer pastures (lolz). Get a job that’s nearer. I’m really disgusted with how things are right now. Everyone’s saying that it’s because it’s a new account, basically everyone is new, and everyone is complaining, that we’re not alone.

I want to run away, maybe book one of those cheap cruises (especially now that it’s the rainy season) while eating cheap Chinese noodles. Maybe just disappear. Aside from the pressure that I’m having on this unfamiliar battleground, my boss is pushing me to do well immediately. He said that it’s a challenge that I need to overcome. I AGREE, but don’t expect me to be a master of it IMMEDIATELY! *screams* I don’t know a THING about WIRELESS! T_________T AND THEIR STUPID PROCESSES AND “TROUBLESHOOTING” HELP IS USELESS AND INCOMPLETE! *screams again*

And another thing about my boss, I kind of lost a little respect for him. He acts like he knows everything but in fact, he’s also new on this account. EVERYONE is new. NO ONE knows ANYTHING! SO NO ONE SHOULD ACT LIKE THEY KNOW EVERYTHING! They are not in any position to act like they know everything already. They got their position because of the previous account which, hands down, I would not contest their knowledge of it. But now… I’m expecting a lot of people quitting soon. THEY BETTER GET THEIR ACT TOGETHER ASAP!

/wrist.

/rant.

Ok, I’m done emoing.

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It’s so true. You realize how important or how special something or someone is after they’re gone. It’s just like that quote, something about Happiness being just a memory. You can only say that you were happy after the moment you had that experience.

I’ll share about a person and things I took for granted.

There was this special person that I seriously cared about. But he confessed too late. Wanting to stick to my principles, wanting to prove to myself that love is a decision, I did my best to push him away because I already had someone else. And I succeeded. I triumphed. And then I realized later how much of a fool I was for doing it. But now that he’s gone and given up on me, and is now interested in someone else, I realized how it was truly my loss. Oh well. It’s all in the past now.

There were these tools in my old account. It’s called Process Flows and Troubleshooting Articles (for security purposes, I will not reveal the real name of this other tool). I always took them for granted. Sure, I followed them a lot, to the point that I could troubleshoot with my eyes closed (or trimming my nails). If ever I got lost, I could easily flip to it and go back in track. But now with the new account, the troubleshooting steps are like 1, do this; 2, go here; 3, press this. However, it doesn’t really say where to go to do this, how to go here, and where the heck will I find this button to press.

The instructions are very general and most of the time you have to depend on your stock knowledge. For example, it doesn’t tell you to check just in case a customer is using a Cat5e Keystone jack that’s kind of like an extension thingie. Instead it just tells you to make sure everything is plugged in.

I’ll get used to it, I guess. =_=;; But I just had one call, my first call today, and I messed up a lot of stuff. I really hope I would get used to it soon.

Now, I truly appreciate the Troubleshooting Articles and Process Flows. I wish that I could go back to that time (Actually, I could, if i wanted) but I made a promise to my Team Leader that if ever I’m going to move out, it would be to grow out.

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Today, we started the training for the new account. It’s still the same company I indirectly started working for. I’m pretty sure some people have heard about it, but I won’t mention it on my blog. I don’t really want to get in trouble. I’ll throw in some hints though.

show

Anyways, like I said, the training started today. We will be undergoing a two-phase training. The first phase is only for 4 days and after that, we’ll be taking in calls already.

It’s not the usual technical support thing. We’ll also be handling some billing and sales as well. The processes are so tedious as well. Not to mention the crappy CRM software. It’ll just take some getting used to… again.

At least I got my promotion before this started. There’s also this big possibility to have a normal life with this account–i.e. a day job. Career opportunities will also be rampant. This account is aiming for a rapid expansion and they are going to prioritize the ones who have been in the previous account under the same company. So, yes, I’d be included. Since the account will also be in the soon-to-be-completed center nearer my place (from usually 1.5 hr travel to 15 minute travel), it will be a good deal.

It seems like working in a call center is one of the most popular jobs in the country right now. It’s a shame, and it’s really sad, but with better opportunities and a higher salary, it would really be a choice for some people.

Had I happened to stay as a teacher (assuming I really, definitely, absolutely, wanted to be one), I wonder when I will be regularized? I wonder when will I be promoted? I’ll have to earn a post-graduate degree to even step up. *sigh* Life.

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I got promoted! It’s not really much. It’s not like a full leap to another position. I just went up another level as a Tier 1 agent. There are 4 levels. I’ve just passed through the first two levels and now I’m on the third level. If only I didn’t mess up two months ago, I would’ve been on the 4th level now and skipped the third.

Oh well papel.

I’m still glad for it. Of course, I get a raise on my salary.

I really thought at first that I won’t even be granted of it because I messed up at the start of this month and had to be served a paper. But my boss said this month isn’t included in the decision if I would get the said raise or not. But I did get it. And I’m happy.

And here I am, sitting here, sweating my behind off, wanting to blog about it. It’s been raining the past couple of nights and it’s a little humid in my room. Probably, not even Santa Fe dehumidifiers will get my room to be somewhat cooler, but I couldn’t care less right now. I’m happy.

T___T my tax deductions will go up as well… *sigh*

BUT STILL! RIGHT?

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My Pop’s mother is home for my Aunt Grace’s wedding on the 20th. And if there’s one thing I’m happy about her being here, it’s the miraculous disappearance of ash trays/cans/containers from the dining table. At home, the only people who don’t smoke are me and James’ girlfriend Deb. Mama has the decency not to smoke on the table though.

It’s really annoying sometimes because they leave the ash trays on the table. I kind of lose my appetite because I feel like ash went to my food. But I’m not really OC enough to care too much. But sometimes, I really wish they’d stop smoking inside the house. I don’t care if they use Votive candle holders as ash trays like what Yu does. It’s like … I wish they’d respect the food or something.

But since Mommy is here in the house, they don’t smoke on the table anymore which is good. So, as much as I don’t really like her, something good has come from her being here. I kind of wouldn’t really mind if she stayed here longer since we’re actually having vegetables regularly on the table. Mama would mind though because she doesn’t really like cooking everyday.

Oh well swell.

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Lately, I’ve been bringing Taba to the bathroom with me whenever I go take a bath. I know, I’m evil, since Taba doesn’t really like taking a bath, but somehow I feel lonely and evil at the same time so I bring with me. And since he doesn’t want to get wet, I put him on the sink. I know, I’m really evil… the sink is small and he doesn’t really like it. But after a week of us doing that, he’s kinda used to it now.

One day, when I get my own house, I’ll look into getting maybe some bar sinks. One in each kitchen.

Yes, I want to have two kitchens. One “wet” kitchen and one “dry” kitchen. I kind of like the setup here at home wherein we have an outdoor kitchen where the usually dirtier stuff are done. The indoor kitchen is where the plates are washed and all that cleaner stuff. And the bar sink I’ll be getting won’t be the tiny ones. It would be like oversized ones for Taba.

I’m gonna get Taba his very own sink. Maybe big enough so that I could bathe him there as well. Presently, we still bathe together. Because the sink here is too small and I’m usually too lazy to give him a bath outside.

*sigh*
Dreams.

One day, I’ll make them all come true.

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Wouldn’t it be nice to have the life of some people here at home? Doing nothing–no job, no school, and totally no use in life. They don’t clean the house, they don’t contribute anything nor help around. They are like boarders who don’t pay anything, and nothing really is expected from them. What can you expect from useless people?

Another group of people, living in this very same house, contributes to almost 50% of the total electricity bill because of their air-conditioner, electric stove, and what not, and they recently had a water line tapped and installed in their “shack” … how wonderful. And how lazy. And how annoying. They tapped it into the main line so if ever they’re using it, chances are the pressure wouldn’t be as strong and my shower wouldn’t be a shower anymore. It’d be a freaking faucet that’s just above my head.

I don’t care if they’ve got some Grohe faucets installed or some nameless hardware brand, but if I’m using the shower and they mess it up, I’m going to knock on their freakin door like crazy.

I really really don’t like them! =_=;

And of course they wouldn’t be moving out. Would you want to move out from a place wherein you don’t have to pay for any bills or rent, and only spend for your own luxuries? And just the two of them make up of the whole house’s bills. *sigh*

…. *SIGH!*

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