MMMiii!

I keep making the same mistakes. One time when we visited Christopher in the hospital, the receptionist told us to go straight a bit then turn right and then go up. We went straight, saw an elevator and a staircase, and went up. Then turned right. Then got lost in the maze called Manila Doctors Hospital. If we had followed the instructions right away, we wouldn’t have gotten lost.

Anyways…
I just bought a new phone. The Samsung Omnia i900. I know it’s an old phone, but it was on a 45% sale and I wanted it. I’m liking it so far. I also bought a 3M Clear Shield for it. It’s similar to that overpriced InvisibleShield thingie for phones and other gadgets.

I received it last night and I was so excited that I started sticking it to my phone. It turned out awful. Instead of it being invisible, it’s glaringly staring at you. I looked in the envelope and I see there the sheet of instructions. *sigh*

I wish I read the instructions first. I’m gonna see if it’s still salvagable and make it pretty. If not, then I’ll just remove it. I don’t know. We’ll see.

If you enjoyed this post, make sure you subscribe to my RSS feed!

Here’s my most recent chat conversation with Globe Telecom Customer Service. I changed my name and email and removed my number for my own security.

I’ve highlighted some words in bold to emphasize some points of interest and some thoughts as I was chatting with the other person (in italics).

DATE: 2010-08-26 07:53:49
INQUIRY: prepaid
AGENT: jhoy
SUBSCRIBER: Mi
Transcript:
[07:27:59] System message: You are now chatting with jhoy
[07:28:04] jhoy: Hi Mi! How can I help you today?
[07:28:12] Mi: i
[07:28:14] Mi: Hi*
[07:28:19] Mi: 0915xxxxxxx
[07:28:23] jhoy: may i know your globe prepaid concern?
[07:28:49] Mi: I’ve been sending an email to custhelp@globe.com.ph and talk@globetel.com.ph
[07:29:00] Mi: this is regarding the reward points that I am not getting
[07:29:14] jhoy: my apology for the inconvenience
[07:29:30] jhoy: may i know your email address?
[07:29:36] Mi: emxxxxxx@gmail.com
[07:29:58] jhoy: Thank you for the information
[07:30:14] jhoy: may i know when did you redeem the items?
[07:30:23] Mi: i have NOT redeemed any items
[07:30:26] Mi: i am talking about POINTS.
[07:30:30] Mi: not items for redemption
[07:31:17] jhoy: let me clarify,your concern is about your points is not updated?
[07:31:24] Mi: YES.
[07:31:44] jhoy: may i know when was your last reloading date?
[07:32:06] Mi: Last reload date was August 13, the amount of P1000.
[07:32:31] jhoy: may i ask what channel of reloading?
[07:32:43] Mi: Through BPI ExpressOnline.
[07:33:13] jhoy: when did you last time you checked your points?
[07:33:20] Mi: just now
[07:33:25] jhoy: a text notification on points earned will be sent after 7 days from the last reload.
[07:33:30] Mi: well
[07:33:31] Mi: count
[07:33:33] Mi: how many days
[07:33:37] Mi: has it been since august 13
[07:34:12] Mi: I don’t even get a message that the points have been updated if I don’t send an
email about it
[07:34:17] Mi: this is getting old
[07:34:26] jhoy: may i know when did you ourchased your simcard?
[07:34:36] Mi: Years ago
[07:34:39] jhoy: *purchased
[07:34:40] Mi: don’t you have records in your system?

[07:34:46] Mi: i’ve called at least 50 times probably
[07:36:48] jhoy: my apology but we dont have access to check for that
[07:37:06] Mi: Right. I’ve seen the crm at the business center. (Like hell you don’t.)
[07:37:32] Mi: Anyway, for you. I don’t know exactly when I purchased my sim, but I’ve had this
for at least 5 years. (I actually have proof of it’s existence dating back to August 2005, but I have a blog post stating that I’ve had the number since April or May 2005)
[07:39:11] jhoy: Let me get back to you on that. Please give me a minute or 2 to look for the
information you need.
[07:42:42] Mi: …
[07:42:56] jhoy: thank you for waiting
[07:43:05] Mi: k
[07:43:42] jhoy: may i ask for the transaction number of your last reloading if you saved?
[07:44:33] Mi: I don’t have it anymore.
[07:44:35] jhoy: may i ask if you receive the confirmation message that the reloading is
successful?
[07:44:52] Mi: and YES the reloading is successful. if it weren’t I wouldn’t be so patient. (One of the many issues I’ve had was when it took 6 days before P1000 load got credited)
[07:45:09] jhoy: may i know your full name?and other contact number?
[07:45:22] Mi: MI XXXXXX, contact number is that same number.
[07:45:27] Mi: it’
[07:45:40] Mi: it’s not just points for that last 1000 that I reloaded
[07:45:48] Mi: I’ve reloaded a total of 3500 since APRIL.
[07:45:54] Mi: and I only have 253 points.
[07:46:20] jhoy: my apology for the inconvenience
[07:46:25] Mi:
[07:46:26] jhoy: i’ll make a report
[07:46:37] Mi: and WHEN can I receive an update about this?
[07:46:46] Mi: Because I have been contacting Globe for weeks about this already
[07:46:56] Mi: My emails are being ignored as well.
[07:47:00] jhoy: kindly stay online do i can give you the reference id
[07:47:38] jhoy: you will receive a feedback within 3days
[07:47:57] Mi: ok. 3 days it is.
[07:48:01] jhoy: kindly stay online so i can give you the reference id of your concern
[07:48:13] jhoy: Let me get back to you on that. Please give me a minute or 2 to look for the
information you need.
[07:48:14] Mi: today is the 26th, so I should receive a feedback before the 29th, is that right?
[07:51:10] jhoy: thank you for the information (You’re welcome?)
[07:51:25] jhoy: i mean thank you for waiting
[07:51:30] Mi: …
[07:51:43] Mi: k
[07:51:48] jhoy: Hi, the reference ID for your concern is MRG10080002453. Our Investigation
Team shall get in touch with you to give you feedback on your concern within 3days
[07:52:21] Mi: ok. so as I’ve said, I should receive a feedback by the 29th. is that right?

[07:52:44] jhoy: Ma’am, your concern is being handled by our support group. Kindly expect that it
will be resolved by 08/28/2010. Thank you
[07:52:59] jhoy: is there anything else i can help you with?
[07:52:59] Mi: oh. 08/28/2010 then.
[07:53:33] Mi: none for now.
[07:53:34] jhoy: kindly monitor for the feedback within 3days
[07:53:46] jhoy: Thank you for using Globe’s Chat Assist. I’m pleased to serve you anytime!
[07:53:48] Mi: ok.
[07:53:49] System message : Chat Session has been ended by the chat assist representative.

She kept on saying “let me get back to you on that” but when she comes back, she doesn’t come back with answers to my questions.

*SIGH*

What kind of training do they get there? From previous experience, it seems that their customer service is kind of like assisting with minor concerns and the rest are “Log and Route” … but they should at least work on their communication skills. I’m not talking about grammar. Their grammar could be so bad for all I care, as long as I understand them… but with chat support, they don’t even need to have listening skills. They just need to read and think. They’re so hung up on canned responses as well.

Let’s wait then, until the 28th.

If you enjoyed this post, make sure you subscribe to my RSS feed!

I started working Monday of last week, August 9, 2010. I’m still in training so we haven’t really been doing much. I’m surprised how lax and easy going the environment is. Maybe because it’s not really a call center per se. It’s a BPO and I work directly for Siemens. I don’t have to pretend that I work for Company X when it’s not true. I don’t have to lie to the callers and tell them things like I can’t tell them where I am located until they ask 10 more questions.

I think I’m going to like it here, but in a way, the future looks dim. LoL. I know I shouldn’t be picky. Heck, I picked this company. It’s just that from what I’m hearing from the other employees, moving up is very slow, if not impossible.

I’ll do my best to shine~

If you enjoyed this post, make sure you subscribe to my RSS feed!

This post is actually late already. The rainy season started a couple of weeks ago but since it’s the BER months already, I’m expecting more rain. Rain is nice. It’s cool. It’s not so hot. I don’t need to make a makeshift dehumidifier because it’s so hard to breathe in the heat and humidity. The air is humid but at least it’s not so hot (most of the time).

To be honest, I love the rain. It makes the temperature comfortable. But I also hate the rain because it brings floods and what not. Also, I’m currently too lazy to get new shoes so when it rains my socks get wet because my shoes has leaks. Just yesterday rainwater got inside the house. Note: Rain Water. Not water from the streets. Our house has too many leaks that it floods inside.

I would like to leave this place soon.

If you enjoyed this post, make sure you subscribe to my RSS feed!

I got a call from Siemens, the company I want to work with. The call came in yesterday morning and I was awake, but my father didn’t even check if I was up or not and told the caller that I wasn’t awake and that he’ll have to call back. The caller said that he’ll try to call before lunch or after lunch. They called back around 6pm already, and the person said that he wasn’t able to call back during office hours because they were swamped so he was doing the phone interviews from his home.

The interview went well. Although it was for a Level 2 technical support representative, he was already thinking about my future in the company and what paths I could take. There were 3 applicants short-listed and only one will be accepted. I informed the manager who called that as much as possible, I didn’t want to work in the same account as my brother for personal reasons. He said that if I do get accepted, I’ll have to. Oh well.

IF I do get in this account, I’ll start working this Tuesday. If not, I’ll have to wait a bit again. I’m torn between wanting to start working as soon as possible and not wanting to work with Orc. But I’m also kind of broke already and I don’t really want to borrow money from anyone. If I try asset based lending I probably won’t get anything at all.

Until the time I get my first paycheck, I am still broke. Right now I’m just waiting for an account that will open and want me.

If you enjoyed this post, make sure you subscribe to my RSS feed!

That’s the name of my cute little nephew. He was born on the 14th of July of this year. He’s so cute and tiny. He already got a present from me even before he was born. They named the bear Gen for Genting, Malaysia which was where I got the bear as a prize from a carnival game.

My brother said that it looked like I was going to be a doting aunt. And I agree.

I placed an order for this Tiger Bib set from CDJapan.

Animal Bib -tiger-

Cosplay/Party Goods

I also ordered the Cow bib too because they’re both so cute.

Animal Bib -cow-

Cosplay/Party Goods

Aside from baby talk, my brother and I were also talking about some future plans, like getting a car so that he could take the baby here easier and more often in the future. Right now he only has a motorbike. I guess he’s giving up on getting an atv now that he’s got a baby.

Right now, Ioshi is only about 2 weeks old so the bib won’t really fit him. However, with my CDJapan order, I also pre-ordered Yubiwa [CD+DVD / Jacket A] / SPEED which is set to be released on September. I’m also having it shipped through SAL so I’m giving it about 6-8 weeks. He would be about 4 months by then. I’ll probably give it around December, as a Christmas gift.

I don’t really know how old babies can start wearing bibs like that.

If you enjoyed this post, make sure you subscribe to my RSS feed!

When Scott was here, we were always snacking around midnight. Because he eats better at night, and well… we practically stay up the whole night and wake up close or past noon.

I always cooked 2 packs of noodles for myself and another 2 for him. After he left, I keep on opening 4 packs of noodles from habit. But it’s alright, because Taba, my dog, recently has been eating noodles with me too.

I think I gained 10 pounds while he was staying here because most of what we did aside from travelling was eat a lot. I need to check out herbal fat burners. I’d say something healthier and cheaper like walk my dog more but it’s been raining a lot. So not that.

If you enjoyed this post, make sure you subscribe to my RSS feed!

Not me.

I was chatting with a friend who’s a singer in Japan now, and she’s worried all the time about pimples all the time since she appears on TV and stuff. And I couldn’t really give her a good recommendation. She said she uses Japanese skin products so I couldn’t really relate. The only thing that I could suggest is as much as possible to get a facial wash that is clear and gel-like and doesn’t lather a lot, because that one has less chemicals usually so it’s milder. But then it really depends on the skin type. I’m not really well-versed with the best acne treatments out there although I do check out the scene once in a while.

But then, that’s why there’s make-up. She really shouldn’t worry much about appearing on TV with pimples.

If you enjoyed this post, make sure you subscribe to my RSS feed!

Now that I’m hardly doing anything, I feel it more how broke I am. I’ve been writing about being broke and being jobless for the past couple of posts and I do hope that I could stop talking about it, but it’s the only thing I could think of in my life right now.

Everyone knows I’m addicted to noodles, and I can’t really buy a lot of noodles for myself now. One time I tagged along when my Pop went to get some groceries. I said I’ll carry the bags in exchange for some noodles. When we were at the groceries, he told me to just get what I want (within reason). I took 2 10-packs of noodles. I would’ve gotten a box if it were available. He asked me why I was like buying wholesale. I said that I was out of noodles and I hadn’t eaten noodles in a couple of days already. He just stared, of course.

I told him that I’ll scan the old yucky pictures he wanted me to scan for him to post on facebook if he’ll get me the noodles.

That worked. So now I do have noodles.

If you enjoyed this post, make sure you subscribe to my RSS feed!

I’ve cut my hair short a couple of months ago. One day after I quit my job, I woke up around 3am and I felt like wanting to have my hair short. So I went and did it. I wasn’t too pleased with it though. But anyway, my hair is short now.

I thought I wouldn’t need to worry about my hair falling because it’s shorter already. When it was really long, I just run my fingers through my hair and some get caught in. So I thought it was the end of checking out hair loss cures… but I was wrong. My hair was still falling occasionally.

So I’ll continue using the Rejoice hairfall control shampoo.

If you enjoyed this post, make sure you subscribe to my RSS feed!